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Ricardo Acosta is a seasoned Business Analyst with extensive experience in various sectors, currently serving at Followmont Transport Pty Ltd since May 2023. Prior to this role, Ricardo worked at Westpac Group from March 2012 to May 2023, and at HP from November 2009 to March 2012, where expertise in business analysis was developed. Additional experience includes roles at Rio Tinto Alcan as a Quality Technician, EDS Group as a Loan Processor, DHL as a Quality Coordinator, Global Shipmanagement as a Quality Assessor, and PDVSA as a Quality Analyst. Ricardo holds a Master of Data Science, a Graduate Diploma in Data Science, and a Graduate Certificate in Data Science from James Cook University, as well as a Master in Quality Management from Universitat Politècnica de Catalunya and a Bachelor in Business from Universidad Nueva Esparta.