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Kwok Kwan has a background in design, project management, and customer support. They have experience working with tech startups and animation productions as a designer and coordinator. Kwok Kwan has also worked as a tech trainer for Older Adults Technology Services, providing customer and tech support to older adults. Currently, they work as a Customer Support Specialist at Foleon, a leading content creation platform. Kwok Kwan holds a BFA in Film and Animation from the School of Visual Arts and an MA in International Affairs from The New School.