Peter Zhu is a seasoned executive with extensive experience in customer service and analytics. Currently serving as Chief Customer Service Officer at Salesbuilder.net and Netpoint.ai, Peter focuses on enhancing client satisfaction through innovative solutions. As Founder and Chairman of FocusKPI, Inc., Peter has established a leading analytics firm that empowers businesses to leverage big data for informed decision-making. Previous roles include General Partner at Boston Angel Club Investment, LLC, Co-Founder of FocusOptimal, LLC, President of Boston Innovation Growth, Inc., and impactful positions at Brilent, Staples, and Fortelligent, where Peter built high-performing teams and advanced analytics capabilities.
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