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Norbert Majewski is an accomplished professional with extensive experience in call center operations and quality control. Currently serving as the Inside Selling Team Leader at Focus Telecom Polska Sp. z o.o. since April 2018, Norbert excels in employee recruitment, training, and performance monitoring. Previously, Norbert held positions as a Quality Control Specialist at both PLAY and Netia, where a strong focus on customer satisfaction and quality assurance was demonstrated. Additional experience includes roles as a Back Office Support Specialist and Telesales Agent at Netia and Polskie Centrum Marketingowe, showcasing skills in documentation management and cold-calling.