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Joseph Cedric Garalde is a seasoned Software Engineer at FNT Software since March 2017, where responsibilities include diagnosing performance issues and developing solutions for FNT DCIM applications. Prior to this role, Joseph held multiple positions at One.com from May 2008 to February 2017, including Second Level IT Technician and English Chat and Email Support, focusing on technical support and customer service. Joseph's freelance work from May 2008 to September 2016 as a Web Designer involved designing and maintaining various websites. Academic experience includes serving as a College Instructor at AMA Education System and as an IT Assistant at AMA Computer University. Joseph holds a BS in Information Technology from AMA University and a Professional Diploma in Information Technology from Phoenix One International.