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Laurie-Johnson Albert is a seasoned administrative professional with extensive experience in customer service and executive support roles. Currently serving as a Customer Service Specialist at FM Talent since August 2021, Laurie-Johnson previously held positions such as Administrative Assistant at the Substance Abuse and Mental Health Services Administration and Executive Assistant at Arconic, where responsibilities included calendar management, meeting coordination, travel arrangements, and expense report management. Notable prior experience includes roles at General Motors, Morgan Stanley, Citigroup, and Unilever Cosmetics International, where Laurie-Johnson demonstrated expertise in handling sensitive materials, facilitating communication among senior executives, and managing complex administrative tasks. Education includes coursework in Business Management at Medgar Evers College.