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Jennifer Mears has a diverse work experience history starting in the United States Air Force as a Civil Engineering Specialist from 2001 to 2007. Jennifer later transitioned to a role as an Area Supervisor at Wendy's/Arby's Group, Inc. from 2004 to 2010. Following that, they worked as an Assistant Store Manager at Kohl's from 2010 to 2012. Jennifer then became the Human Resources Director at a Chick-fil-A-Franchise from 2012 to 2017. Currently, they hold the position of Director of Human Resources at flyExclusive since November 2017 and was recently promoted to Vice President of Human Resources in February 2022.

Jennifer Mears obtained their Bachelor's degree in Business Administration and Management, General from North Carolina Wesleyan University in the years 2015-2018.