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Jessica McDermott has extensive experience in customer operations and administrative support, currently serving as the Director of Customer Operations at Fluidra North America since March 2004. In this role, Jessica oversees a team of over 20 individuals, managing key functions such as customer support, order management, and pricing management. Prior to this position, Jessica worked as an Administrative Assistant at CSC Corporation from March 2001 to March 2004, where responsibilities included candidate sourcing and operational support within the semiconductor and electronics industry. Jessica's career began as an Office Clerk at DJO from June 1993 to March 2001, where tasks involved filing invoices and coordinating mail distribution.