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Jake O'Neal, PMP is a highly experienced Senior Program Manager with a background in managing international QA and Devsite operations, building feedback analytics programs, partnering with product teams for global support options, generating cost-effective fiber networks, and managing vendor operations across distinct teams. In addition, Jake has experience as a Visual Data Specialist Lead and Software Tester at companies like Google and Nintendo. Jake holds a Bachelor's degree in Business Management from the University of Washington and an Associate of Arts in Business Administration and Management from Cascadia College.