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Danielle W. has extensive experience in sales support and IT management, currently serving as a Sales Support Administrator and previously as a Major Account Executive at FLR Spectron Ltd since November 2013. Prior to this, Danielle held the position of Business Relationship Manager at Jefferies International Limited from January 2011 to October 2013, where responsibilities included operational risk representation for IT in Europe and Asia, incident management, and technology risk reporting. Earlier roles include Helpdesk Analyst positions at multiple firms, including Pershing, a BNY Mellon company, and VTB Capital, where responsibilities encompassed first-line user support, processing technology requests, and managing user sessions in Citrix XenApp. Danielle began their career at Coal IT Services as a Helpdesk & PMO Analyst, focusing on project management and client support logistics. Education was completed at Cardinal Pole RC from 1994 to 2009.