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Joyce Jewell's work experience begins in 2018 at Floify, where they initially held the role of Customer Support/Success Specialist from March to June. Joyce then transitioned to the position of Customer Support Team Lead from June to November, before being promoted to Director of Customer Support, holding this role from November 2018 to April 2019.

In 2020, they joined Autopilot as a Technical Customer Advocate, remaining in this position until March 2021.

Following this, Joyce joined ActiveCampaign in March 2021 as a Product Support Specialist until August 2021. Joyce then took on the role of Technical Support Specialist from September 2021 to April 2022.

Currently, Joyce is working at Floify as an Operations Engineer, starting from May 2022.

Joyce Jewell's education history includes the following:

- In 2022, they attended Actualize Coding Bootcamp and obtained a Certificate in Web Development and Computer Software Engineering. The field of study is not specified.

- From 2008 to 2009, they studied at Florida State University and earned a Bachelor of Science (BS) degree in Geography.

- In 2006 and 2007, they attended Valencia College and obtained an Associate of Arts (AA) degree. The field of study is not specified.

Additionally, Joyce Jewell has obtained the following certifications:

- In January 2022, they completed "The complete SQL Bootcamp" from Udemy.

- In October 2021, they completed "Agile with Atlassian Jira," "Build A Product Roadmap with Atlassian JIRA & Confluence," "Postman - Intro to APIs (without coding)," and "Start Your API Testing Journey With Postman Tool" from Coursera.

- Joyce has also completed "Jump start MY SQL: Master the database that powers the web" from SitePoint and "Site Reliability Engineering: How Google runs production systems" from Google. The specific completion dates for these certifications are not mentioned.