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Amanda Lowry

Senior Concierge Support Specialist at Floify

Amanda Lowry has a diverse work experience spanning multiple industries. Amanda is currently working as a Senior Concierge Support Specialist at Floify since May 2021. Prior to this, they worked as a Technical Support Specialist at Riverside Insights from October 2020 to May 2021.

From 2015 to 2020, Amanda worked at Floify in various roles, including Customer Success/Senior Support Specialist, Senior Customer Support Specialist, and Customer Success Manager. In these roles, they developed strong customer relationships, handled customer inquiries, and provided accurate solutions. Amanda also worked remotely during this time.

Before joining Floify, Amanda worked as a Hospitality Assistant at Colorado Chautauqua National Historic Landmark for a brief period in 2015. Amanda implemented strategies to ensure a positive visitor experience and assisted with event planning and cottage reservations.

Amanda also has experience in sales support, having worked as a Sales Support Specialist at Direct Energy from 2014 to 2015. Amanda engaged with customers, scheduled appointments, and managed sales tracking tools.

In 2013, Amanda worked as an Optometric Technician at Dr. Dennis M. Brtva and Associates. Their responsibilities included maintaining patient records, upselling products, and validating insurance eligibility and benefits.

Prior to that, they gained experience in the hospitality industry as a Banquet Server at John Q. Hammons Hotels & Resorts and as an Assistant Manager at Mount Greenwood Dry Clean. Amanda also worked as a Receptionist at Lexington Health Network and as an Associate at Taco Bell.

Overall, Amanda Lowry has demonstrated their ability to provide excellent customer service, handle diverse responsibilities, and adapt to different work environments throughout their career.

Amanda Lowry completed their secondary education at Mother McAuley Liberal Arts High School from 2004 to 2008. Afterward, they attended Illinois State University from 2008 to 2012, where they obtained a Bachelor of Science (BS) degree in Business/Sociology. In September 2022, Amanda received certification in "Essential Lessons for First-Time Managers" from LinkedIn.

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