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Gisele Suarez Martinez is an experienced Customer Success Manager at Flip.to since May 2023, specializing in customer onboarding and implementation for a B2B SaaS product. Prior to this, Gisele held various roles at Booking.com, including Account Executive in NYC, where engagement with C-Suite hotel clients ensured value from the platform, and as a North America Booking.com Home Coordinator, facilitating the onboarding of multi-property vacation rental partners. At Vacatia, Gisele developed and led a Customer Experience Online Sales Team, achieving significant revenue increases and managing sales cycles in multiple languages. Earlier experience includes account management and sales roles at Oasis and Luxury Retreats, where Gisele contributed to notable revenue growth and optimized property management strategies. Gisele holds a Bachelor’s Degree in Hotel Management from Universidad Abierta Interamericana.