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Josh K. is an IT Support Engineer at Flint Technology Services since July 2020, with extensive experience in managing M365 Tenant services, Azure AD, and providing multi-tier support. Responsibilities include hardware setup, automation via Microsoft tools, Powershell scripting, Linux server management, and MDM management through Intune for various operating systems. Prior experience as a Junior IT Support Engineer at Beebug Ltd involved managing Windows servers, Active Directory, and IT support operations, while earlier work as a Sales Assistant at Homebase provided customer service and product expertise. Josh K. holds a BSc in Computer Science specializing in AI & Robotics from the University of Hertfordshire and a BTech in Computing and IT from Oaklands College.