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Sourav Jindal has a robust background in information technology and technical support, currently serving as IT Team Lead and System Administrator at Flick Anticimex since September 2022. Prior experience includes roles as Field Services Engineer at Premier Technology Solutions Pty Ltd, Customer Service Technical Support at Ingenico Group, and Project Coordinator (Intern) at Orange Business Services. Early career development involved a project trainee position at CognizeSoft, complemented by a comprehensive six-month training in PHP covering various web technologies. Sourav has also held the position of Team Leader & Content Creator at Altruist Technologies Pvt. Ltd. Academic credentials include a Master’s Degree in Information Technology from Swinburne University of Technology and a Bachelor of Engineering in Computer Science from Rayat and Bahra Institute of Engineering and Bio-Technology, supplemented by foundational education in science and metrics from St. Kabir Convent School and Army School.