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Denise Frias is an experienced operations manager with a strong background in overseeing diverse teams and operational processes across various sectors. Currently serving as Operations Manager - Document Review at Convoy Inc., Denise manages a global team to ensure timely document processing, maintaining a high review success rate. Previously, as Senior Operations Specialist, Denise led the support team in addressing post-shipment escalations. Experience also includes roles as School Operations Manager at Impact Public Schools and Director of School Operations at Green Dot Public Schools, where Denise implemented operational frameworks and managed various administrative functions. Denise's career began with educational roles, including English teaching and coordinating volunteer opportunities, underscoring a commitment to community engagement and effective communication. Denise holds a Bachelor of Arts in Sociology from Trinity Western University.