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Melissa Feeken possesses extensive experience in customer onboarding and training, currently serving as the Senior Customer Onboarding Manager and Lead Trainer at FBS since June 2006. Prior to this role, Melissa worked as a QA at Nodak Mutual Insurance Company from November 2001 to June 2006. Melissa holds a Bachelor of Arts degree in Business and Office Administration from Concordia College, earned between 1997 and 2001.