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Matt Bridges has a diverse work experience in customer success and support roles. Matt is currently working as the Sr Director of Customer Success at Flexential since April 2021. Prior to this, from May 2019 to April 2021, they served as the Director of Customer Success at INAP, where they developed a success program focused on enhancing customer satisfaction and increasing lifetime value (LTV). Before that, Matt worked at ClickDimensions from September 2017 to May 2019, where they held the position of Sr. Director of Customer Success and led various proactive and consultative initiatives. From April 2016 to August 2017, they were the Director of Customer Success at ClickDimensions, leading teams and implementing operational efficiency measures. Matt's previous experience also includes roles at Sage as a Manager of Customer Support and Service, and at CareerBuilder.com where they held various roles such as Senior Manager of Client Support, Client Support Manager, Client Support Team Lead, Operations Team Lead, and Senior Account Manager.

Matt Bridges completed their education at Georgia State University. Matt began their academic journey at Georgia State University Perimeter College in 2001, where they pursued an Associate's degree in Psychology. Matt successfully completed this degree in 2003. Following this, Matt continued their education at Georgia State University and achieved a Bachelor's degree in Psychology in 2006.