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Jim John has over 21 years of work experience, starting in 2000 as a Software Developer/Architect at C.H. Robinson. Jim then moved on to work at Microsoft as a Software Consultant from 2007 to 2009. From 2009 to 2021, they held various roles at C.H. Robinson, including Technology Architect, Enterprise Architect, and Group Manager. Currently, Jim is working at Flexe as the Director of Engineering, a role they have held since October 2021. In August 2023, they were promoted to Senior Director of Engineering at Flexe.

Jim John attended North Dakota State University from 1994 to 1998, but did not earn a degree or specify a field of study.