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Roya Ornelas is a Senior Technical Specialist at Flex Technology Group, guiding system design and architecture for large-scale deployments since May 2023. Previously, Roya held various roles at MONAT Global from June 2020 to May 2024, achieving significant recognition as an Associate Market Mentor, earning multiple trips and achieving top company rankings. Prior experience includes positions as a Technical Support Specialist at Flex Technology Group, and Emergency Response Coordinator at Esurance, where critical communication and operational protocols were developed. Roya's extensive background also includes operational roles at Caltronics Business Systems, focusing on enhancing team productivity and service quality. Skills encompass leadership, training, customer service, and effective communication in diverse environments.