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Kendall Simpson currently serves as a Senior Customer Success Manager at FleetPulse, where efforts to enhance onboarding processes have led to a 15% reduction in time-to-value, significantly improving client satisfaction and retention. Alongside this role, Kendall is an Associate Member of Pavilion and a member of Women in Sales. Previous experience includes positions such as Director of Regional Accounts at Fetch, where strategic coaching resulted in a 25% improvement in regional sales performance, and Director of Customer Success and Partnerships at HOMR, driving a 30% increase in market penetration. Additional roles include Mid-Market Account/Customer Service Manager at MoxiWorks and Director of Partner Success at Smart City Apartment Locating. Educational credentials consist of a Bachelor’s degree in Journalism from the University of Oklahoma and an MBA from Texas Woman's University.