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Jon Hinkle has a diverse work experience spanning multiple roles within various companies. Jon began their career in 2006 as a Customer Service Advisor at GE Capital, where they worked until 2011. From 2011 to 2014, they served as a Partner in Fleet Management Solutions at the same company. In 2014, they joined St. Jude Medical as a Security Technician, II – Forensics, and worked there until 2015. Following this, they worked at Element Fleet Management as a Manager in Fleet Partnership Solutions from 2015 to 2019. In 2019, they joined Waste Management as a Senior District Fleet Manager, a role they held until 2021. Currently, they are employed at Fleetio, where they have held multiple positions. Jon started as a Customer Success Manager for Enterprise in 2021 and was promoted to Lead Customer Success Manager in 2022. In 2023, they assumed the role of Manager of Customer Success for Enterprise at the same company.

Jon Hinkle holds a Bachelor of Science degree in Computer Forensic Science from Metro State University. In addition, they have obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in April 2021. No specific start or end years were provided for their education at Metro State University.