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Jessica Neuner is an accomplished professional with a diverse work history spanning various industries. Currently serving as a Writer/Manager at BrainVine and an Editor Intern at FlatWorld since 2018, Jessica has extensive experience in management and writing. In addition, Jessica has been with MessageNet Systems since 2011, first as a Customer Support Specialist and now as the Customer Support Manager, where responsibilities include managing the support department, directing technical assistance for software, and authoring company documentation. Previous roles include Digital Sales Lead at Barnes & Noble, Merchandiser for American Greetings, and English teacher in Japan. Jessica holds a Master of Arts in English - Linguistics from Indiana University Indianapolis and a Bachelor of Arts in History from Vassar College.