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Grace T. has a diverse work experience. Grace is currently working at Flashpoint as the Director of Education Services since September 2022. Prior to that, they worked at Echosec | A Flashpoint Company as the Head of Customer Success from September 2018 to October 2022. In this role, they were responsible for customer support practices, creating educational materials, and managing the trainer program. Before that, they worked at Universidad del Desarrollo as the International Relations Coordinator for a short period in 2017, where they organized events, managed a website for international students, and developed strategies to increase student participation. In 2016, they worked at ChatterHigh, first as an Account Management Lead from September 2016 to September 2017, where they onboarded clients, monitored accounts, and managed the hiring process, and later as a Marketing Coordinator from January 2016 to September 2016, where they handled CRM, social media, and wrote/edit correspondence.

Grace T. attended the University of Victoria from 2012 to 2017. Grace obtained a Bachelor of Social Sciences degree with a major in Professional Writing/Social Justice and a minor in Business. In addition, they have certifications in Advanced Digital Discovery from BlackHorse Solutions and Spanish Language and Cultural Proficiency from the University of Victoria. The specific months of obtaining these certifications are not provided.