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Kristal Jodoin has a diverse work experience in the aviation industry. Kristal started their career in 2006 with Airport Terminal Services as a Ramp Operations Supervisor, where they were responsible for overseeing the ramp operations department and ensuring on-time performance and safety standards were met. Kristal then worked at Canadian North from 2008 to 2018, holding various roles such as Operations Coordinator, Supervisor of Ground Operation Training, Station Manager, and Manager of Scheduled Services, Training and Standards. In these roles, they gained experience in managing passenger and ramp services operations, coordinating with maintenance control and airport representatives, and working with third-party service providers. Currently, they are employed at Flair Airlines as Vice President of Airport Operations, where they oversee airport operations and training, using their expertise in the industry.

From 2005 to 2007, Kristal Jodoin attended Sheridan College where they obtained a degree in Police Foundations.