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Laura G. possesses extensive experience in customer success and operations within the fintech and education sectors. Currently employed as a Customer Success Manager at Flagstone, Laura previously held multiple roles at Railsr, including Customer Operations Manager and Fintech Customer Success Manager, contributing to the innovation of embedded finance solutions. Laura's career also includes a position as Customer Success Manager at BABB, focusing on mobile banking services, and a Head of Customer Success role at Online Trading Academy, emphasizing financial education. Additional experience encompasses teaching and program management at various educational institutions, combined with a strong academic background including a Master's degree in International Conflict Analysis and a Bachelor's degree in Business and International Relations.