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Kirby Cooper has a diverse work experience in the field of IT and business analysis. They started their career at Premier Auto Finance, Inc as a Business Analyst, where they were responsible for creating and understanding requirements and translating them into IT products. They also customized the Milita auto dialer platform and IVR system.

Kirby then moved on to Coca-Cola Enterprises, Inc as a Business Analyst - SME (SAP) and later became a Credit Supervisor. In the role of Credit Supervisor, they supervised accounts receivable personnel and oversaw a portfolio of over $80 million in receivables monthly.

They then joined Santander as a Business Analyst, where they were responsible for translating business requirements into IT products for an auto finance platform. They collaborated with various teams to develop project milestones, testing strategies, and risk assessments.

Subsequently, Kirby worked at Santander Consumer USA as an IT QA Manager and later as a Senior IT Manager. In these roles, they managed iterative teams and quality assurance resources for testing efforts in both secured and non-secured lines of business. They also created testing plans and strategies for complex programs.

Currently, Kirby is working at Flagship Credit Acceptance as the Director of IT BSA & QA. In this role, they are responsible for managing all BSA processes and quality assurance processes for the Software Development Lifecycle. They also oversee the implementation of IT quality control processes and strategic controls.

Overall, Kirby Cooper has gained extensive experience in IT, business analysis, quality assurance, and management throughout their career.

Kirby Cooper earned a Bachelor's Degree in Computer Software Development from WGU Texas, studying from 2015 to 2018. In August 2015, Kirby also obtained the A+ Certification ce from CompTIA.