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Julia Piep is an experienced professional in CRM, with a background in brand marketing and online marketing. Julia has led teams, implemented strategies, and achieved outstanding departmental growth in their current role at flaconi. Prior to that, Julia has worked with various companies, optimizing CRM activities, implementing new channels, and developing customer lifecycle strategies. With a Master of Arts in Business Management and a Bachelor of Arts in Business Administration, Julia is skilled in enhancing customer satisfaction and increasing customer lifetime value through strategic CRM initiatives.