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Lia Gallardo currently serves as the Onboarding Team Lead and previously as a Customer Success Executive at Fixflo, a leading repairs and maintenance management software provider. With a diverse background in customer service, Lia has also held roles such as Client Service Executive at Deskpro, Client Service Manager at Glisser, and Customer Champion at KatKin. In the equestrian sector, Lia works as a Rider and Instructor at Wimbledon Village Stables and previously at Ross Nye Stables. Earlier professional experience includes positions as Onboarding Executive and Global Guest Relations Specialist at Hostmaker, Facilities Coordinator at DCT Facilities Management, Helpdesk Operator at ENGIE, and Receptionist at RestUp London. Lia holds a degree in Touristic Business Management and Administration from CETT_UB.