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Walid Keraidy is a skilled DevOps Engineer with extensive experience at Fixed Solutions since July 2020, where responsibilities have included system engineering and application support, focusing on investigating application logs, ensuring connectivity, and addressing issues. Prior experience includes a role as a Customer Service Representative at Teleperformance from January 2019 to September 2024 and as an Agent at Convergys from November 2017 to January 2019. Walid holds a Bachelor's degree in Computer Science from Ain Shams University, earned between January 2009 and June 2014.