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Heidi (Fales) Baker is a Senior Software Quality Engineering Manager at Fivos and also serves as the DevOps Team Lead. Heidi has a strong background in software quality assurance and release management, with experience in medical registry and biotechnology compliance with FDA, HIPAA, and ISO standards. With a Bachelor of Science in Computer Science and a Bachelor’s Degree in CIS, Heidi has a diverse technical skill set and has served in various technical engineering and software analyst roles in different companies.