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Deepak Gunasekaran is a Senior Software Engineer with extensive experience in developing integration platforms and enhancing customer experiences in the technology and healthcare sectors. Currently at Five9 since October 2021, Deepak contributes to the iPass platform, which connects the Five9 Intelligent Cloud Contact Center with various business systems. Prior experience includes a role at Blue Shield of California, where Deepak developed integration platform services for core membership and claims processing. Earlier, at Cognizant, as a Senior Associate, Deepak worked as an Application Developer in the healthcare domain. Deepak holds a Bachelor of Engineering in Electrical and Electronics Engineering from Bannari Amman Institute of Technology, obtained in 2009.