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Alex Shmelkin is an experienced security professional currently serving as Principal Security Architect at Five9 since August 2023, specializing in cloud contact center software security. Previously, Alex held prominent security roles such as Principal Security Engineer and Senior Security Engineer at Autonomic from May 2020 to May 2023, and Principal Security Engineer at Poshmark from February 2019 to May 2020. Alex's extensive background also includes positions as Senior Security Architect at McKesson, Security Architect at Fiserv, and Security Architect at CashEdge Inc., alongside earlier experiences as a software developer at Charles Schwab & Co., Inc., and Providian Financial. Academic credentials include an MS in Mathematics from Lomonosov Moscow State University and studies in Astrophysics at the AstroSpace Center of the Russian Academy of Sciences.