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Erik Strasser is an experienced IT professional with a strong background in technical support and application management. Currently serving as an Application Support Specialist at Five Star Bank in California since October 2020, Erik previously held roles such as Information Technology Specialist for the Sacramento Kings, managing over 250 user accounts and systems. Erik's experience includes working as an IT Field Technician for Blocka Construction Inc., where responsibilities involved establishing IT protocols for a new office. Prior positions at Apple encompassed roles as a Creative Media Specialist and Technical Support Advisor, focusing on customer education and troubleshooting. Early career development included customer service roles at Starbucks and Trader Joe's, contributing to excellent customer experiences. Erik holds a Bachelor of Science in Technical and Scientific Communication from Arizona State University and an Associate's degree in Communication and Media Studies from Santiago Canyon College.