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Serena (Green) Carlson, CCBCO, brings extensive experience in compliance and commercial lending to the financial sector. Currently serving as Vice President Compliance Monitoring Officer and Vice President Quality Control Manager at Five Star Bank in California since February 2018, Serena oversees SBA annual reviews and commercial loan reviews, along with compliance, tax, and insurance tracking. Previously, as Vice President SBA Production Manager, Serena managed SBA 7a production and development. Prior experience includes serving as Senior Commercial Lending Processor at SAFE Credit Union, where responsibilities included leading a team and closing SBA and commercial loans, and as an Escrow Assistant at North American Title.