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Ali Cassidy is an experienced customer service professional with a background in front desk operations and visitor engagement. Currently serving as a Front Desk Agent at Fitzpatrick Hotel Group since October 2022, Ali previously worked as a Visitor Experience Assistant at Guinness Storehouse for a brief period in early 2020. Additional experience includes roles as a Sales Assistant at Juicy Couture, a Promoter at TITAN EXPERIENCE, and a Waitress at Lawlor's of Naas. Ali holds a Bachelor's degree in Event Management from Technological University Dublin, completed in 2021.