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Fiona Lai has an extensive background in retail experience and visual merchandising, having worked with various well-known brands such as Fiskars Group, Royal Doulton, Royal Albert, Waterford, Wedgwood, Gucci, Juicy Couture, Puyi Optical, Indigo Living, Christian Dior Couture, and BLUEBELL. Throughout their career, Fiona has demonstrated strong leadership abilities, excellent communication skills, and a keen eye for detail in creating visually appealing displays to enhance the shopping experience for customers. Fiona has also been involved in strategic planning, budget control, and collaborating with different departments to achieve sales targets and maintain brand standards.