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Charlene Rex-Waller has over 20 years of work experience. In 1999, they began their career as a Sales Consultant at Stuttafords in Cape Town, RSA. Charlene then worked as a Therapist at Steiner Transocean Ltd in 2001 and at Camelot Spa in 2002. From 2004 to 2013, they worked at the Mandarin Oriental Hotel Group as a Learning and Development Manager and Spa Treatment Manager (Training Manager). In 2013, they worked as a Spa Consultant at Salamander Resort & Spa. From 2014 to 2019, they were the Owner and Creator of White Crane Accessories, where they successfully created a profitable small business of handcrafted bags and other accessories. From 2019 to 2021, they worked as the Marketing Lead at True Native Media, where they grew the social media following and engagement by over 500%, increased inbound leads by 30%, and secured the Founder over 20 speaking opportunities. Charlene also rebranded the company, redesigned the website, and produced almost 100 podcast episodes. In 2021, they were a Member at Exit Five. Currently, they are a Marketing Lead at Fisherman and a Marketing Consultant at C2 Ventures, where they have increased their social media following by 60%, increased their website traffic by 70%, and redesigned their website and branding.

Charlene Rex-Waller earned their Master's degree in Health and Skin Care Therapy from Isa Carsten's Health and Skin Care Academy between 1999 and 2001. Charlene also holds certifications in Email Marketing from HubSpot Academy obtained in June 2022, as well as certifications in Behavioral Interviewing Techniques, Group Training Techniques, On Job Training Techniques, Presenting For Success, and Train the Trainer from the Mandarin Oriental Hotel Group.