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Mina Arvai currently serves as a Customer Account Specialist at FISCHER CANADA SSTI since 2017, managing over 50 client accounts and coordinating efforts across multiple departments to ensure successful outcomes. A proven relationship builder in a manufacturing sales environment, Mina leads as the primary point of contact for client inquiries, addresses profit loss investigations, and recovers funds. Previous experience includes roles as a Settlement Analyst at Bimbo Bakeries USA, where Mina streamlined settlement processes, and as a Customer Service Representative at Fiddleheads Health & Nutrition. Additional positions include Co Manager at Danier Leather, Quality Laboratory Technician at Johnson Controls Inc., and Shift Leader at Rogers Communications. Currently pursuing a Certificate in Customer Service Excellence/Business from Fanshawe College.