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Jack Austin has work experience as Global Operations at FirstWave Cloud Technology since 2018. Prior to that, they worked as a Performance Specialist at iYogi from 2010 to 2012, and as a Subject Matter Expert at HCL Technologies from 2007 to 2010.

Jack Austin attended Lfs, but the specific years of their education are not provided. Jack did not obtain a degree or specialize in a specific field of study during their time at Lfs. In terms of additional certifications, they obtained the Accredited Configuration Engineer (ACE) certification from Palo Alto Networks in December 2018. Jack also obtained the Palo Alto Networks Certified Network Security Engineer (PCNSE) certification in August 2020.