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Crystal Spaulding

Customer Care Consultant at FirstWatch

Whether it’s providing the utmost care to her clients or helping her team in any way she can, Crystal knows how to truly support people’s needs by exceeding their expectations in care. Her years of work in EMS have allowed her to experience, firsthand, what her clients experience every day, especially in rural areas, which helps her immensely when guiding her customers to find solutions.

Crystal’s expertise and empathy come from her 13 years as an EMT (some of which were spent at SeaWorld, San Diego) and nine years on an ALS unit. In between her public safety-related jobs, she worked as an ICU technician who would occasionally assist in the childbirth center.


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