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Suraj Saripella is a seasoned professional with extensive experience in operations and transformation across the healthcare and technology sectors. Currently serving as Vice President Operations at Firstsource, Suraj has previously held significant roles, including Transformation & Markets Lead at Cognizant Technology Solutions, where leadership in complex implementations and substantial cost reductions were achieved. Suraj's expertise spans re-engineering processes, building operational frameworks, and developing consulting capabilities. Earlier positions included Deputy General Manager at IBM Daksh Services and Assistant Vice President at Genpact, where successful strategies notably improved customer satisfaction and operational efficiency. Suraj holds a Master’s degree in International Business and an MBA in Marketing, complemented by a Bachelor’s degree in Computer Science.