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Srihari Swetharanyam is an accomplished professional with extensive experience in client services and business development within the healthcare sector. Currently serving as Associate Vice President of Client Services at Firstsource, responsibilities include managing relationships with large payer clients and overseeing go-to-market strategies for Business Process as a Service (BPaaS) and Medicaid Redetermination. Prior roles at Firstsource included leading health payer business initiatives and account management. With a solid foundation at Cognizant, Srihari held several positions focusing on healthcare markets, BPaaS offerings, and business development. Past experience also includes roles at Williams Lea, where Srihari was responsible for digital operations and pursuit management, and at Edutech in account management. Educational credentials include a Senior Management Program from the Indian Institute of Management, Calcutta, and a Master of Science in Information Technology and Management from Madurai Kamaraj University.