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Sonali Parande is a seasoned professional with extensive experience in client services and business development across multiple sectors, including technology and utilities. Currently serving as Vice President Client Services at Firstsource since May 2024, Sonali has held significant positions such as BPS Sales Leader - Europe at Hexaware Technologies and Digital BPO Sales Leader - Energy & Utilities at Cognizant. Previous roles include Executive Partner at IBM, Sr. Vice President at WNS Global Services, and General Manager at Capital One, showcasing a successful track record in optimizing business operations and enhancing client relationships. Sonali's educational background includes a Post Graduate Diploma in Marketing & Advertising from Bharatiya Vidya Bhawan and a Bachelor of Commerce from Nagpur University.