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Dennis Mattinson is an experienced professional in client services and account management, currently serving as AVP - Client Services at Firstsource Health Plans and Healthcare Services. Previously, Dennis held multiple leadership roles at Sykes Enterprises, Inc., including Director of Strategic Account Management, where orchestration of BPO, customer service, and support programs occurred. Dennis also served as Senior Manager of Strategic Account Management, achieving recognition for improving client program support to "Best" in a decade, and as Senior Client Services Manager in Operations, effectively leading a hospital network program from concept to operation in 80 offices.