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Mike Calandra is an accomplished IT professional with extensive experience in SaaS operations and production engineering. Currently serving as Director of SaaS Operations at Guidewire Software since March 2008, Mike has successfully built and managed service deliveries for the Underwriting Management System, achieving remarkable milestones such as 100% application uptime for 26 consecutive months. Prior to this role, Mike held key positions at Vesta as Director of Information Technology, at Lightbridge with notable roles including Director of Production Engineering and Manager of Product Engineering, where Mike contributed to significant application designs and performance improvements. Early career experience includes design engineering at Innovative Technology, Inc. and technical support roles at Digital Equipment Corporation, showcasing a strong foundation in systems support and problem resolution across diverse environments.