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Monique Faison Ross currently serves as the Senior Manager, Global Benefits Administrator at FIRST since October 2021, overseeing comprehensive employee benefits programs, managing open enrollment processes, and enhancing benefits accessibility while ensuring compliance across multiple states. As an author and speaker since August 2019, Monique engages audiences with discussions on the importance of intuition, highlighted through personal memoirs. Previous experience includes a Human Resources Specialist role at CREC from 2004 to 2020, where Monique improved processes and employee communication, and a Donor Relations Manager position at United Way of the Capital Area from 2000 to 2002, focusing on building relationships to boost charitable giving. Earlier work as a Conversational English Teacher abroad involved developing engaging curricula for Japanese students.