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Michelle Pickersgill began their work experience in 2008 as a Corporate Events Manager at the University of Leicester SU. In this role, they were responsible for selling and planning events within the Students Union, as well as selling advertising opportunities.

In 2013, they joined Elliott Group as an Internal Sales Executive, where they offered a single point of contact for key account and national customers with specific service level requirements. Michelle handled order processing, service issues, queries, and customer relations.

Currently, since 2016, Michelle works at First Tactical. Michelle started as a Brand Coordinator, responsible for maintaining accurate information regarding customer orders and requests, ensuring timely and accurate input of customer orders, and building a good working relationship with customers and departments. Michelle also assisted in the development of the customer service team and managed stock levels. Later, they became the Head of Customer Service, with their responsibilities including overseeing customer service operations.

Michelle Pickersgill began their education journey by obtaining an NVQ Level 2 in Customer Service in 2016. The specific school they attended for this qualification is not mentioned. Furthermore, it is not indicated whether they completed this program or if there is an end year associated with it. Additionally, Michelle Pickersgill also attended Catmose College, though no start or end year is provided for this education. No degree name or field of study is mentioned for either of these educational experiences.