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Changkun Jiang has worked in various roles in the IT and customer service industry, starting as a Sales Consultant at Best Buy and moving up to roles such as Lead at Geek Squad and Systems Administrator I at First State Bank. With experience in technical support, active directory, SAP, and managing customer services, Changkun has a diverse skill set. Having completed education at The University of Texas at Dallas, Trinity Valley Community College, and Athens High School, Changkun is well-rounded in both practical experience and academic knowledge.