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Anna-Lisa Sippola, CAIB, serves as a Senior Relationship Manager at FIRST Insurance Funding of Canada since August 2019, focusing on enhancing client value through innovative payment solutions. Previously, Anna-Lisa held various positions, including Member of the Board of Directors and Director with the Young Insurance Professionals of Toronto from March 2017 to August 2019, and Talent Acquisition Partner at DGA Careers until August 2019. Early career roles include Customer Service Representative at Martin Merry and Reid Ltd. and Insurance Agent at AllWest Insurance Services Ltd., with experience in managing client accounts and maintaining customer satisfaction. Anna-Lisa's academic credentials include a CAIB from the Insurance Brokers Association of Canada and a RIBO from the Insurance Brokers Association of Ontario, among others.